NARMADA FOOD PRODUCTS
Brewbin Coffee has a “No Return Policy”. However, under following circumstances, returns are possible.
Brewbin Coffee does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.
Brewbin Coffee will accept exchange of the sold products through the website www.brewbincoffee.com subject to the terms and conditions mentioned below:
Exchange requests will be entertained only in case the product(s) received by the buyer are in damaged or expired condition. Only such cases will be considered for exchange thereafter.
Buyer has to inform www.brewbincoffee.com / [email protected] of his/her intention to exchange the broken products within 2 hrs of receipt of the goods at his/her shipping address.
Such damaged goods should be sent to Brewbin Coffee Head office if our team has asked for the same on email consent. Once we receive the product(s) back and verify its packaging/condition, we will initiate refund procedure for your money within 3-4 working days.
All replacements will be made after the returned shipment of product is received at Brewbin Coffee Head office. The courier charges for returning the damaged cases will be borne by us. Original shipping cost will deducted from the refund amount.
Return orders are to be sent back to the address from where it was dispatched to be confirmed from Brewbin Coffee Head office.
Gift cards, personalised products, sale, clearance and promotional items are not eligible for a return or exchange.
You cannot cancel the order and demand refund once the order is successfully placed and processed by the payment gateway. Refund requests will only be considered in the following cases:
If the shipping location is not serviced by our partner courier companies.
Damaged products will be exchanged as per our exchange policy.
From the date of written confirmation of refund to the customer, the amount will be refunded within the next 7-10 business days.
The amount will be refunded in the customer's mode of payment.
